Enhancing Communication and Cooperation in Human Service Delivery Through the Internet

In this paper we explore the concept of human service delivery in health care enhanced by the application of the Internet and viewed from the perspective of allied health, in particular, social work professionals. We view the Internet as a tool which can facilitate changes in health care service provision. It can promote the exchange of information and stimulate communication between health professionals within and across health care organisations. In an age where the need for accountability and quality assured services are paramount, the Internet can provide a wellspring of information which we can draw from in an efficient and effective manner. We investigate those applications in which the Internet can be beneficial in improving and integrating health care service provision for both consumers and providers.